Authors:

• Jean Cooper, MSN, RN, LNCC
• Sharon McQuown, MSN, RN, LNCC

Target Audience: RNs interested in learning more about legal nurse consulting and communication with attorney’s clients in medical malpractice casework

Description/Purpose: Participation in this online module will increase the learner’s knowledge about communicating with clients in the legal setting.

Learning Objectives:

• Identify essential verbal communication skills for the LNC in a client interview
• Name potential barriers to verbal communication
• Identify the roles and responsibilities of the legal team members
• List the purpose of both the plaintiff and defense client interviews
• Recognize the role of the LNC during the client interview process
• Draft a list of topic areas of information to cover during a client interview
• Explore the roles and responsibilities of the LNC as a member of the legal team

Continuing Education: The American Association of Legal Nurse Consultants is accredited as a provider of continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation.

Contact Hours: 3.5

Expiration Date: November 15, 2026

Successful Completion:

• Complete individual module and activities
• Obtain a score of at least 80% on the module post-test
• Complete the online course evaluation and attestation of completion

Price:

• Member: $193
• Non-member: $385